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Upcoming Changes to Kaiser Permanente Billing Statements

 

 

Starting in March 2025, Kaiser Permanente will implement a new billing schedule designed to enhance your billing experience. Going forward, your billing statement will be generated on the 10th of each month, with payment due by the 1st of the next coverage period. This adjustment promises a more predictable billing routine and aims to improve the accuracy of transaction reflections on your statements.

Here are some key benefits of this change:

  • Conformance to industry standards.
  • Simplified reconciliation and a clearer understanding of your monthly dues.
  • Payment processing prior to the generation of the next billing statement.

We kindly ask you to share this information with any additional contacts managing billing for your account, such as your Broker or Third-Party Administrator (TPA).

Remember, you can always view and download customer billing statements electronically at business.kaiserpermanente.org , formerly known as account.kp.org.

We appreciate your continued trust in Kaiser Permanente as your health partner.

Kaiser Permanente Membership Administration
Phone: 800-731-4661


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